Customer Centricity

Customer Centricity

Customer Service Promise for Europe

At CEMEX we consider our customers to be at the centre of our organisation. We constantly work to offer them a superior experience, which contributes as much as possible to the efficiency of their processes and results, at all times and in all places.

As a CEMEX partner, our customers have our commitment to:

  • Product availability and quality
  • Punctual delivery in the established timeframe
  • Prompt response to enquiries and requests

In early November, the new Service Manifesto will be published on all CEMEX websites in Europe.