We have made the decision to make some adjustments to our current process of obtaining signatures for deliveries in order to prioritise the health of both our customers and drivers. With immediate effect, drivers will be undertaking the following process:

• We will no longer be using sign on glass technology and will be reverting to a paper solution.
• Drivers will present as normal to site and ask for site personnel for permission to discharge. The driver will request the member of staff’s name, input the name onto the ticket and sign on behalf of the customer.
• Once discharge is finished, the driver will again present as normal and sign on behalf of the customer as proof of delivery, a copy will be given to the customer.

These are sensible steps to take in order to minimise contact between individuals and ensure the continued health of both customers and drivers.