Dear Colleagues. First and foremost, I hope this message finds you and your families safe and healthy.
Over the past weeks, we have been actively focusing on protecting the health and safety of our employees, families, customers, and communities as much as possible.
We’ve strengthened our communication with you to keep you continuously informed about the actions and protocols we are undertaking. Leveraging in our innovation process, we launched an ideas challenge, through which I am pleased to share that we received over 650 valuable ideas, reflecting the tremendous commitment of our employees to our communities, customers, and each other. I want to thank you all for your participation.
We also had very significant participation in our Pulse Survey, enabling us to understand more about how COVID-19 is impacting our lives. Feedback from close to 13,000 employees says that, overall, there is an 84% positive perception on the measures that CEMEX has adopted to face this pandemic across its operations. This evaluation set us above average comparing to many companies measured with the same survey. We are on the right track, but there is still work to do.
The analysis of the input that we received through our survey, together with the impactful ideas from our challenge, not only confirm the steps we are making, but also guide us in the right direction, enabling us to continue with the different efforts that we are undertaking with the support of our corporate, regional, and local teams.
Consistent with your insights, we are developing social actions to support our communities, focusing our efforts in humanitarian aid (food & provisions), and medical supplies so we can contribute to vulnerable groups and continue building community together.
Also among these social efforts, we are working on the sanitisation of public areas such as hospital entrances, healthcare facilities, and urban spaces with our ready-mix concrete trucks; also some of our plants are producing hand disinfectant in sufficient quantities to cover the needs of our employees and neighboring communities.
Furthermore, we received countless invaluable ideas to complement the strict hygiene protocols that we have already implemented across our operations that will ultimately enable us to operate even more safely. Also, several ideas referred to provide more digital content to our families, which I think is very valuable especially in times of isolation.
Again, I want to thank all of you for your efforts to keep your families, your colleagues, and yourselves safe, while protecting the health and wellbeing of our customers and communities. The true spirit of working as One CEMEX emerges in this type of situations, and I acknowledge your great effort to respond with determination and a very good coordination.
During these challenging times, I ask you to remain optimistic and to celebrate every positive development you see around you.
Please stay safe.
Best regards,
Fernando González