Customer Centricity

Customer Centricity

New Ward For Royal Surrey County Hospital

Well done to the South East Materials team who supplied customer, Mcloughlin, with Concrete for a new isolation ward at the Royal Surrey County Hospital in Guildford last week. The project is a 24-bed isolation ward urgently needed due to the COVID-19 pandemic.

Steve Deasley, Area Sales Executive for South Coast Materials, explains: “We received a call from Tony Mcloughlin last week for a mix design required for a meeting later that day to finalise an urgent contract for the foundations to build a new isolation ward at the Royal Surrey County Hospital.

Pleasingly, a mix design and quote were returned by Rugby’s Internal Sales team, who are currently working remotely, within just a couple of hours.  The mix design was approved, and the first order placed in the afternoon for next day delivery.  With a little re-organising of our schedule we were able to prioritise this and accommodate it. Concrete is booked for the remainder of the week to complete the foundations. Pictured is IHC, Kevin Brown, delivering one of the first loads to the site. The South Coast team are very proud to be playing their part in supporting the NHS at this critical time.”