Customer Centricity

Customer Centricity

Making COVID Changes

Change is not easy at first, but Mathew Tranter, Commercial Manager Paving Solutions, spent the morning with some of our Northern Operations teams recently on their site at Huttoft in Lincolnshire. They were reviewing their COVID-19 protocols alongside the teams who were just returning to work again.

Matt commented: “It’s fair to say it’s not easy adapting new ways of working to a series of Operations which have been untouched by major changes for decades. All credit to Thomas Mason and his Supervisors and teams for getting on board. I am also pleased to report a happy client who thanked us for carrying on through the last few weeks and kept their program on track.”