Customer Centricity

Customer Centricity

Advanced Customer Service for an Advanced Product

This week the team delivered 400m3 of CEMEX Advanced Paving out of Northampton with the help of the Bletchley plant. This is a VAP product that has saved the customer time and effort as it has replaced the need of using steel mesh. By midday they had supplied 335m3 which enabled the customer to finish at a reasonable hour.

Amy Kennedy, Sales Rep, commented: “This has been a team effort with WhatsApp chats and Zoom calls to ensure that everything went smoothly.  Being on site this morning you can really tell everything has been organised well.  The customer has been extremely happy with the service and the product and has been talking to me about the next external slab he will be doing with us.

Thanks again to eveyone involved: Rob Sims, Liam Hare, Wayne Clark, David Charles, Tony Archer, Kye Willey, Michael Driver, Gilbert Morgan and Eric Nicholls to name but a few!!”