Customer Centricity

Customer Centricity

Great NPS Score for Concrete Products

Well done to the UK Concrete Products team on their recent NPS survey results… customers who took part in the survey gave them an overall NPS of 10.

Victoria Elliott, National Sales Manager for Concrete Products, commented: “The majority of these customers are managed by Samantha Leigh (Area Sales Manager – North), one customer commented ‘excellent Rep’.

Credit also goes to our Customer Service, Operations and Logistics teams who are the backbone that supports the Commercial team in achieving these great results.”