Customer Centricity

Customer Centricity

S’no’w Problem!

Congratulations to the Durham Readymix team who have delighted customer, Mandale Construction, on a 1,700m3 pour for warehouse floors and external yard – despite the snow!

The customer is really pleased with the first phase of the work, commenting that the service and product have all been excellent. They are also using Go to track deliveries throughout.

Tony also mentioned:

“We have used five trucks on a daily basis to ensure we got the volumes required in and in good time to allow the customer to get a powerfloat finish.

This is a great project for us in the North East and before the job started discussions were made about possibly doing a joint venture with another supplier but I know the capabilities of our team in the North East and knew we could hit the daily volumes as a sole supplier. So far so good.

Special mention to Arthur Grimwood, Plant Manager, for organising the materials in good time and ensuring stock is available.”