Customer Centricity

Customer Centricity

Teamwork Makes the Dream Work

Great collaboration between local IHC, Scott Cahill, and Sales Executive, Jordan Sutton Briggs, secured two new projects last week. The jobs have over 3,000m3 of volume to be supplied from Gorton and Manchester plants.

By using the local WhatsApp group, which was introduced to share updates, activities and leads on the area, Scott identified two new sites whilst undertaking his daily deliveries. Once Scott posted the details of the sites on the group Jordan then continued to investigate the projects and worked closely with the customer to close the sales.

Working hard to separate CEMEX from our competitors in a highly competitive market, Jordan was also able to secure a number of orders for the hire of a 32m boom pump by promoting CEMEX as a solution provider.

A great result which displays the commitment and importance of every member of the North West team.