Customer Centricity

Customer Centricity

Another Great Month for Out of Hours Deliveries

February saw another consistent performance with over 1,000 cement deliveries made out of hours to our customers (internal and external).  This was achieved by great team work between Paul Cooke, Gemma Crawford and Carl Milton.

Thanks to Craig Williamson and the Commercial team for their support and the collaboration from Lex Russell and Carl Platt’s respective business areas in enabling this performance.

Dave Hart said: “We plan to build upon this performance and look to increase the number of loads as we move forward in 2022 which helps Health & Safety (reducing congestion on site), customer service and fleet efficiency.”