Here is another important Quality Matters update. QuM-1011 has been produced following instances where end performance and issues with placing or finishing delivered concrete have arisen as a result of admixtures being added incorrectly during the batching process.

The significance of this action is far reaching, with the potential cost of correcting a placed wrong mix in Readymix can be as much as £1,000/m³ as well as impacting customer satisfaction.

The premise of QuM-1011 translates across all operations, evidencing the importance of following established procedures and processes to ensure product and service quality continues to set us apart in the market.

Please review, discuss, display and present as necessary to teams as appropriate.  This update can be found in the download section of the UK News website:  Quality Matters Update - Control of admixture addition (271 downloads)