At Cemex, our daily work is guided by the goal to become Customer Experience Leaders in the Construction Industry. For this reason, the company rewards employees and teams for standing out in caring for the Customer Experience.

In March the Superior Customer Experience Awards for 2022 took place and the EMEA region celebrated the successes of our colleagues who won awards at a regional level.

The Award Ceremony involved the presentation of the awards followed by a discussion panel on the topic “Customer Experience Challenges and Priorities for 2023”. On the panel representing the UK was Damon Montgomery, General & Commercial Manager Materials.

We wish to congratulate all our UK winners:

• In the Cemex Go category, well done to Keren Castle from Materials for winning ‘Best Improvement vs 2021’.

• In the Sustainable Construction Projects category, well done to Peter Hoare and his team from Urban Solutions for their Lark Lane Vialow Zero project.  You can watch their video

• In the Best Initiatives Implemented category, well done to Harinder Singh and team for winning the Customer Approach award for the UK Merchant Hub Pricing Tool. You can watch their video

Congratulations to everyone involved!

You can find a presentation of the award ceremony here and watch the award ceremony here.