Customer Centricity

Customer Centricity

Another Great Month for Out-of-Hours Cement Deliveries

October saw another consistent performance with over 800 Cement deliveries made out-of-hours to our customers (internal and external).  This was achieved thanks to the fantastic collaboration between Paul Cooke and the Readymix team, Gemma Crawford’s Customer Services team, Carl Milton’s Logistics team and Craig Williamson’s Commercial team.

Thanks to everyone for their support and the collaboration in enabling this good performance reducing on site congestion, helping customer service and supporting fleet utilisation.