Customer Centricity

Customer Centricity

‘One Team’ Approach Wins the Day

A recent customer order was completed due to excellent collaboration between Cemex and Procon, Cemex’s London Readymix business.

A customer without a credit facility with Cemex approached Procon (where they do have a credit facility) to supply a large powerfloat slab in a location that Procon could not supply.

Working together, James Drobka from Procon, Muzzamil Shakil, Cemex Readymix Technical Manager, who obtained a mix design, Charlie Walker from the Commercial team and Nigel Bateman, London Operations Manager, they were able to offer a solution from the Cemex Bray plant, circa. 180m3 of C40 Powerfloat mix in CEMII/A-L which was supplied on time without a hitch.

Well done to everyone involved – the customer was very happy with their supply!