To help ensure timely payments and avoid unnecessary delays, please ensure you follow the correct process when ordering goods or services from suppliers.

Before placing any order for goods or services, it’s essential to check that the supplier has already been set up in the system. Orders should only be placed once the supplier exists in the system, and once the Purchase Order (PO) has been raised, this must be shared with the supplier. The supplier must quote this PO number on their invoice and submit the invoice directly to the scanning department. In some circumstances, a Non-PO process may be used, but this must always be in line with the Non-PO policy concepts.

Recently, we experienced a delay in payment because a service was ordered from a supplier who had not yet been created in the system. This meant additional time was needed to identify who placed the order and to complete the supplier set-up retrospectively, something we’re keen to avoid going forward.

Please also remember that buyers are responsible for clearly explaining the agreed payment terms to suppliers. As outlined in the vendor letter, (which you can find on the UK News download page: here) Cemex operates a single monthly payment run on the first working day of each month. Invoices that are due on or before this date will be paid in that run, while invoices due after will be paid in the following month. For critical vendors, payments may be processed weekly.

Thank you for your cooperation and for helping us keep our processes running smoothly.