Customer Centricity

Customer Centricity

An Unusual Delivery!

No two days are the same for our Readymix truck drivers!

Cemex UK recently supplied Readymix concrete from our Builth Wells plant to our customer, Newton Civil Engineering, at Abergwasgn Farm in Llanwrlyd Wells. The customer was installing a new telephone mast on the top of a big hill which had no road access for the Readymix truck.

To overcome the challenge, which was complete during two days, the customer decided to fly the concrete in a container to the top of the hill using a helicopter! The alternative was to build a temporary three mile road so hiring a helicopter at £500 per hour worked out more cost effective!