A collaborative workshop with Area 6 RMX and the Accounts Receivable team was held on Wednesday 21st March. The morning session involved a presentation that covered WC, queries (how they impact Aged Debt), payment terms, how they can support AR, how we can support Commercial etc. There was also some training on the Aged Debt tool that is circulated to the business monthly.
The afternoon session involved a review of the overdue debt for the Cluster, including the attendance from five of the Credit Controllers who manage the accounts that have Cluster 6 debt. The Credit Controllers and Sales Executives discussed accounts and surrounding issues from both sides.
The feedback from both teams was very positive. They thought it was engaging and interesting to hear things about the accounts they look after from a different point of view.