Customer Centricity

Customer Centricity

Award Winning Customer Service

Congratulations to the Planning and Customer Service teams in Rugby and Preston Brook who have been recognised by winning the Customer Experience Award for EMEAA relating to Remote Working.

Dave Hart commented: “The personal leadership of Gemma Crawford, Elizabeth Dixon and Robert Brian has enabled the seamless transition from office to remote working without impacting upon customer service. In fact, many customers were unaware we had moved out of Rugby and Preston Brook which is testament to everyone’s flexibility and professionalism.

All the teams should be very proud.  Congratulations and thank you.”