Customer Centricity

Customer Centricity

CEMEX Go-es Paperless Update

As you may know, the UK has been chosen to be the next country to implement CEMEX Go Paperless, starting with Readymix, then Aggregates, with Cement to follow.  The launch of the system was postponed slightly since our communication in May, but we are now in a position to move forward with this exciting project.

The Go team will be working closely with all those in Operations, BSO, Logistics, Commercial and Service Centre business units, and communicating in detail with customers.

A pilot in Greater Manchester is due to begin, which will give us the opportunity to test the system and highlight any potential pressure points before the UK rollout.

Following this, online training will be launched for Drivers, Logistics and Commercial teams.  It is vital that this is completed within the allocated time frame to ensure you are able to use CEMEX Go Paperless and provide a seamless transition for customers.

Over the coming weeks and months, we will continue to keep you updated on how the process will work, who it will impact and how we need your help and support.  We are excited to launch the next stage of CEMEX Go with you! 

Paperless is not a new digital tool.

It’s a new way of working, by using our existing technology to eliminate the use of paper.