Last week Alex Salisbury and Charlotte Sanson from the Digital Innovation UK team, supported by researchers from the wider global business, had a fantastic research session with one of our valued customers, Technic Concrete Floors Ltd.

The aim of the session was to understand how frequently the customer uses provisional orders and how this can be implemented into our CEMEX Go tools. The group discussed future developments to CEMEX Go’s ordering channels and the feedback was really valued.

Technic Concrete Floors’ Purchasing Manager fed back that CEMEX Go has transformed his experience dealing with CEMEX. He said that it was essential to his ordering processes and, being able to digitally confirm orders, will save his business time. The key benefits being the level of visibility and transparency the tools give, making ordering and tracking deliveries much more efficient.

There are now further sessions planned in the coming weeks potentially with two more key customers.