Customer Centricity

Customer Centricity

Chris And Dave – Give Customer Service Extraordinaire….

Newbridge Quarry received a late order for 500 tonnes to the York Potash scheme through Collins Earthworks.  The Quarry met (and exceeded) the customer’s expectation for the next day order.

During a follow up communication they received some spectacular feedback:

“Chris and Dave at Newbridge Quarry have been excellent and are a pleasure to speak to and deal withChris has been very helpful not just with the supply of your aggregates but with helping the lads with local info.  Going the extra mile to help is really appreciated.  These are the people you remember for future jobs.”

Dave is Quarry Manager and Chris runs the weighbridge – congratulations to them both for this level of customer service.