Well done Jasvinder Singh Sandhu, an IHC Driver working in the Midlands, who went the extra mile one weekend to ensure his customer’s supply was completed on the day.

One Saturday morning, at our Cemex Derby Concrete plant, Jaz filled his Readymix truck to deliver 6m3 to a customer locally. When he arrived on site the truck was slow to discharge and after two hours Jaz still needed an extra 1m3 to complete the supply. By this time, the Derby plant had closed.

Jaz took it into his own hands to resolve the issue by phoning around local sites to see if other plants were open. The Nottingham Plant Manager was still on site so he drove to Nottingham to collect the load he needed. He was then able to complete the customer supply.

Commenting on Jaz’s actions, Christian Vale, Senior Operations Manager, commented: “I’m extremely proud of Jaz, he followed through on delivering that customer experience and the picture says it all!”

The customer also contacted Cemex to say: “Really appreciated going the extra mile today to get this job sorted on Saturday. Great work from the whole team, especially Jaz. Many thanks.”