Mike Bailey, Area Sales Manager for Gloucestershire and South Wales, recently had a call from Bob Willis of Buildit, Gloucester, praising Emma Smart at the Rugby CSC for her invaluable help in organising a desperate stock load.

Mike commented: “It’s not often that any of us get a pat on the back; usually we are on the end of a long winded rant and I was really pleased to hear Bob’s comments. Both Bob and I would like to thank Emma for taking it all on the chin and still pulling out the stops with a smile.”

Well done Emma!