Last week the Concrete Product team received the following email from one of our Concrete Product customers praising their customer service

“I have been meaning to send this email for some time… the main reason is to praise the guys/girls you have in the office.  The main people are listed below, but I have never had a bad experience from anyone in the office.

• Jardel King
• Daniel Jacks
• Kate Hiddleston

In my humble opinion they offer an industry leading standard of customer service and frankly make some of our other suppliers look ordinary in comparison.  Nothing is ever an issue, always a friendly greeting and fully communicative with delivery confirmation/changes.  These may seem like little things but we don’t get this service from most of our other suppliers.  Please thank them on my behalf.” – Jon – Alsford Timber & Building Materials

It is great a customer has taken the time to write to us to highlight the value and benefit he gets from Jardel, Daniel and Kate. Thanks to all off them for looking after our customer and giving a positive customer experience.