Customer Centricity

Customer Centricity

Kings Cross Team Recognised For Excellence In Customer Service

Last week at the 2015 Concrete Society Awards dinner CEMEX UK received the winners award for Excellence in Customer Service for their supply of concrete to Building T1 project In Kings Cross, London.

The award, sponsored by the MPA British Ready-Mixed Concrete Association, is given in recognition of the exceptional efforts of a ready-mixed concrete producer in providing a high quality, efficient and professional service. For this particular award there were a record 20 nominations put forward with CEMEX being assessed by the judging panel as the best in terms of complexity, quality of service and client satisfaction.

The Building T1 project constructed by Mitchellson Formwork Ltd involved the supply of 12,500m3 of high strength and lightweight concretes to a mixed use 15 storey reinforced concrete frame building with a supply route directly through the heart of London whilst maintaining a high and consistent level of quality.

The Award was presented by Steve Crompton representing the MPA, together with the compere for the night, Huw Edwards (BBC news presenter), to Sam Tozer and Clive Foord.  A proud moment indeed.

Not only was CEMEX winners of this specific industry award but their products were also recognised in a number of projects short listed for the project award including Guningar Loop Boulder Park, Glasgow, and the Institute of Structural Engineers HQ, London projects.

We cannot be more complimentary of the excellent work by the CEMEX London Shipping, Operations and Commercial Teams together with all IHCs involved in achieving such a high accolade in such a very demanding and difficult location. A very fitting award for a very hard working Team.