Customer Centricity

Customer Centricity

One Million Reached in Fast Track

14th February was not just a big day for flower sellers and Thorntons, but for the team at Dove Holes too as they celebrated the 1 millionth tonne being dispatched across the Fast Track system.

Dave Hart commented: “A great job by all involved. This has been achieved through the team work of Sharon Lomas, Robert Brian, Michael Roe, Neil Adams and their respective teams. The system has improved customer service by reducing on site vehicle turnaround and currently over 30% of the outbound road dispatches goes across the Fast Track system.”  Well done everyone!