Customer Centricity

Customer Centricity

Superior Customer Experience Champion Of The Week Is….

Maureen Squire, Customer Service Rep, from Packed Cement.  

Mark Brown received some great feedback from customer, SC Sargent.  Mark commented: “I spoke to Brian Austin about a potential cement export order and he was very complimentary about a particular member of staff – Maureen Squire.  Brian explained that due to the nature of their export business everything must be done correctly. Out of all of the suppliers he deals with Maureen is the most professional, conscientious person and is a credit to CEMEX.”

Well done Maureen!