A big well done to Abi Deitch, Customer Service Agent, who has received very positive feedback and a big thank you for her continued hard work for our customer, Parkers.

As you can see from the note, they really appreciate how helpful Abi is despite the multiple amendments that sometimes need to be made to their orders. They have even sent Abi a little thank you package, which is a lovely gesture and shows how much they appreciate it!

Terri Charles, Head of Customer Service for UK, said: “It is a great acknowledgement to Abi’s commitment to help take care of our customers and the wider team. We are very proud of her and the teams efforts collaborating well together to deliver a Superior Customer Experience.”

Marcelo Espinosa, EMEA VP for Urbanisation Solutions, added: “Bravo to Abi, and to the entire team, well done!!

Our efforts to excel in caring for our customers will be even more critical this year – in a context marked by determined price increases while still facing production and supply chain challenges to meet demand. Making a difference in how we manage this complexity in Building Products will be key.

Thank you and congratulations once again to Abi for this relevant customer recognition, and to ALL the TEAM committed to deliver a Superior Customer Experience!”