Customer Centricity

Customer Centricity

Time Flies When You Are Having Fun!!

A full 12 months has passed since the first of the ‘Go Live’ events (London Region) in the creation of our Readymix Customer Service Centre in 2015.

The London CSC Team has done a great job and with the support of the Regional staff has built stable and high performing ‘Customer Service’ on phones, enquiry response and pricing. The photo shows current and previous London Team Members enjoying a celebration to mark the first year.

Stuart Keighley, Commercial and Customer Service Director, commented: “It was great to have all the UK Customer Services Managers on the 4th floor today to step outside their meeting and share this moment.

Thanks to Latasha for baking the lemon cake!  Keep up the good work!”