Customer Centricity

Customer Centricity

Top Marks For Our Distributors Customer Centre!

On 10th July Concrete Products and Packed Cement Customer Service Team had the annual surveillance assessment of the quality management system, in accordance with the requirements of ISO 9001:2008. 

The assessment was chaired by Bill Siviter of CPC, who commented: “What an excellent and knowledgeable team you have.”  Not one observation or NCR was raised and it was a very rewarding day for the team.  This is another step towards our ambition to achieve Superior Customer Experience Everywhere…. Every Time!