Customer Centricity

Customer Centricity

UK Success at the Superior Customer Experience Awards

At Cemex, our daily work is guided by the goal to become Customer Experience Leaders in the Construction Industry. For this reason, the company rewards employees and teams for standing out in caring for the Customer Experience.

In April the Superior Customer Experience Awards for 2023 took place and the EMEA region celebrated the successes of our colleagues who won awards at a regional level.

We are delighted to share the details of all our UK winners below – congratulations to everyone involved, and to all the runners up too. 

  • In the EMEA Cemex Go category, congratulations to the UK Cement Supply Chain team, led by Dave Hart, for winning their award for the EPOD Generation for Cement. Additional team members include Daniel King, Matthew Baker, Gemma Crawford and the UK Cement Commercial team, UK Order to Cash Collection team led by Chritine Westwood and UK Cement Customer Experience team led by Gemma Crawford. Well done everyone.
  • Also in the EMEA Cemex Go category, congratulations to the UK Aggregate Supply Chain team, led by Rob Wilkinson, who won their award for the Driver App Ticket Generation. Additional team members include Leslie Grabarz, Michael Roe, Ian Phoenix, Mark Fennell, David Dench, Daniel King and the Cemex Go Support Team. Well done everyone.
  • In the Voice of the Customer category, congratulations to the Aggregates UK team led by Lex Russell for winning their award for Larger Markets. Team members include Philip Constable, Paul Reynolds, Matthew Doran, Ian Robinson, Miranda Dunsden, Keren Castle, Jacqueline Horabin, Stuart Wood, Kerry Murphy, Matthew Taylor, Jason Bourner, Danielle Beaumont and Phillip Egan.
  • In the Demand Generation category, the UK Marketing and Digital team’s UK Porofoam Campaign was recognised as the ‘Best Campaign delivered through our digital channels’. Team members include Caroline Gardner, James Barnett, Tom Burton and Tina Baxter.

Congratulations to everyone involved!

If you missed the Award Ceremony you can watch it back by clicking HERE. From this link you can also find a full list of all the winners.