Customer Centricity

Customer Centricity

Winners at the Superior Customer Experience Awards

Last month over 600 colleagues participated in the celebration of the EMEA Superior Customer Experience Day.

Congratulations to our two UK winners!

  • Alex Sailsbury for Tracking Raw Material Deliveries
  • Terri Charles for Order Management of Raw Materials

Seen here in the photo, presented by Matt Wild, Supply Chain & Procurement VP EMEA, Terri Charles and Alex Sailsbury were awarded with diplomas as winners of the Best Initiatives categories.

Both initiatives benefit our Cemex internal customers and were developed and implemented based on the Internal Customers Survey feedback, so please do participate in the next survey in May!

If you missed the webinar, you can find the recording HERE. The webinar presented many commendable projects realised in the previous year, all with the same goal – improving the experience of our customers.