This week, the UK Coordination team announced the introduction of the new CEMEX EMEAA eNPS Pledge. Please see their message below:

“Thank you again to everyone who took the time to participate in the 2020 EMEAA WE´X Engagement Survey. Our Leadership Teams have taken time to carefully analyse the survey results and consider your comments. We know that it is important to listen carefully to feedback from these surveys because employee engagement can really make a difference in influencing how successful we are in achieving our business priorities.

You may be familiar with a metric called Net Promoter Score, which we use to understand our Customers’ Experience and how likely they are to recommend CEMEX to other customers.  As well as the Employee Engagement Index, we are now also using Employee Net Promoter Score (eNPS) as a way of measuring Employee Experience and how likely we would be to recommend CEMEX as a great place to work.

Today we are sharing with you the new CEMEX EMEAA eNPS Pledge, which focuses on five key areas that the engagement survey results told us were most important to improve. We hope it shows our commitment to making CEMEX a great place to work; one where we can all be proud promoters of the company.

Please take a few minutes to familiarise yourself with the eNPS Pledge found inn the download section of the UK News website here

To help us understand our progress in these key areas, we will run short eNPS Pulse Surveys every quarter.  In the coming weeks we will share more details about our UK and business area plans to support the eNPS Pledge.”