Here is a reminder about where to go for help and a list of resources for SAP, that may be useful.
If you have any errors or issues, please create a service request through the GSC in the normal way. Be sure to state that the issue relates to UK SAP SRP and provide your business or functional area – this will then be passed to our Project Team for resolution.
- If the issue is critical – please also contact your Supervisor.
- GSC can be contacted by phone: 0114 3921234, email: gsc.europe@cemex.com or Microsoft Teams Chat: Global Service Centre.
- If you have an urgent query related to Procurement or P2P.
LINKs for PO processes
POs Migrated LINK
PO Policy LINK
VIM management PO WF LINK
ZEUP webinars and guides
ZEUPs creation guide LINK
UK Approval routes ZEUP + REQ2 LINK
ZEUP creation Webinar LINK
ZEUP approvals webinar LINK
NON PO guides
NON PO Vendors LINK
NON PO routes in SAP SRP LINK
UK VIM Authorisation NPO WF LINK
VIM Authorisation NON PO webinar LINK
VIM
VIM Roles Manual guide LINK
Scanning and archiving process guide LINK
Please only contact Alan Venning or Tomas Hozik if it is a query related to NON-PO numbers, or an emergency as they are not able to support with all questions.