More thanks go to our fantastic colleagues nominated for an award for showing exceptional dedication and going above and beyond their day jobs. They are:
Sharron Lomas – Weighbridge Manager, Neil Adams – National Weighbridge Systems Supervisor, Mike Roe – Logistics Manager, and Rob Brian – Planning and CS Manager
Sharron, Rob, Neil and Mike were nominated for their leadership, teamwork and determination with the deployment of the Fast Track loading system at Dove Holes. The automated system reduces vehicle turnaround and improves customer service but has required close coordination across Supply Chain and aggregates to ensure all the Drivers, Hauliers, Planning and Weighbridge staff are working together to maximise its usage. Through their commitment, working closely together as ONE CEMEX, they have now exceeded 1 million tonnes across the fast track system which is a truly remarkable achievement. This reflects >30% of the outbound road volume from CEMEX’s UK biggest quarry has been dispatched via the Fast Track system.
The amazing resilience and collaboration shown by Sharron, Neil, Mike and Rob throughout demonstrates them focusing on customer service, working as ONE CEMEX and engaging with their teams, drivers and hauliers to use the system.
A huge thank you to them all for their pursuit of excellence.
Louise Carter – Planner
Louise was made a permanent employee in November 2021 after a temporary assignment and has displayed exceptional customer service skills, integrity in establishing realistic customer expectations combined with superb teamwork culminating in the feedback below from a CEMEX Asphalt Commercial Representative and external customer.
“Just dropping you a quick line….. I had a meeting with EC Surfacing on Friday last week, they just wanted to pass on their thanks and gratitude to Louise for doing a brilliant job with their deliveries and customer service. They highlighted the following key points – they feel Louise goes above and beyond with every order. Communication has improved massively (so much so if she ever leaves us, they’d love her to work for them). She is consistent and reliable and a real pleasure to work with and most importantly she is completely realistic with setting their expectations. Please pass on a huge thank you to Louise, feedback like this is only set to improve the already fantastic relationship.”
A huge congratulations to Louise for caring so much about our customers.
Matt Baker – Transport Administrator – Cement
Matt has been assisting the Strategic Haulage team with the rollout of many key initiatives since the turn of the year and has proved himself to be a real asset to the team. Amongst other things Matt has taken all the administration and rollout duties of the new The Driver Handbook app which has been implemented. This interactive app provides the logistics driver fleet with access to all SSOWs, Risk Assessments, Policies & Procedures as well as communicates key safety briefings to the driver workforce direct to their tablets. The transferring of all the information from word documents into interactive content on the app is no mean feat and Matt has done an excellent job in pulling all this together in addition to supporting the training and implementation of the app.
Well done Matt, this is a fantastic Health & Safety initiative.