Well done to all the nominees for June’s Award – your dedication and commitment to the company is tremendous and an example to everyone. Thank you.
The nominees are: Liam Goulding; Phil Repton/Dave Tyghe/Jimmy Mclarney; Andy Edwards; Barry Waterworth; Sian Trow; Ian Phillips; David Lunn/Dene Newbold/Peter Culbertson; Debbie Johnson and Ian Hunter.
Liam Goulding, Operative at Asphalt/Liverpool Docklands – The Docklands Plant was short-staffed due to holidays. Recently, night work came on for Monday and Tuesday – this was going to Lime Street Station so it made sense to come out of Docklands. Liam was more than happy to complete split shifts on both days. On the Monday night the vehicles were held on site which resulted in Liam only leaving Docklands at 1.00am. He was then in and on shift for 6:30am the following day. They had nights on Tuesday to the same place and again Liam rose to the challenge and helped out by completing another split shift. The dedication from all the team at Docklands is phenomenal and massively helping towards the success they have had and continue to develop.
Phil Repton, Dave Tyghe and Jimmy Mclarney at Asphalt Operations Salford Plant – Phil and the team had an unforeseen breakdown at the Salford Plant. They worked from 5.30am and stayed until midnight to replace failed bearings on the Main Screen – they had work on for the next day and also night work for the council and if they had not supplied they would have ended up with an expensive charge. No pressure was put on the team as the job was completed safely but everything went to plan from suppliers providing parts very quickly to the excellent fitting of the new bearings.
Andrew Edwards, Quarry Manager Aggregates Halkyn Quarry – An articulated vehicle working out of Halkyn was involved in an incident which resulted in the vehicle being involved in a runaway and crashing into an electric overhead cable pole and a garden wall. This occurred late on a Friday afternoon. Andy attended the scene and helped the police with their enquiries and remained there until late in the evening to ensure that the matter had been dealt with fully before leaving the scene. Due to the nature of the incident there were a lot of upset residents at the scene and he showed true professionalism by staying calm and trying to answer as many of their queries as possible.
Barry Waterworth, Operative at Asphalt Selby Coating Plant – Selby Coating Plant had a power outage at the beginning of the week. National Power supplied a generator to keep the site running all week while repairs took place. Repair crews showed up for short periods during the week and never when they said they would. On Friday afternoon whilst Barry was showering they arrived yet again (without our knowledge). Barry (once dressed) sorted permits inductions, etc. for them and stopped with them until the night shift came in. It was during this time that they informed him they would be completing the connections on Sunday. Barry had plans for the day which he cancelled to make sure the job was completed in a safe manner and was, in fact, late for his own birthday meal out due to making sure everyone left site safely. Barry showed leadership and was prepared to put the company above his own personal plans at extremely short notice.
Sian Trow, Assistant Quarry Manager Aggregates Taffs Well – We had received complaints at Taffs Well Quarry regarding the wrong product being loaded and this has become a matter of concern nationally resulting in quality alerts, emails to all QMs and a need for local focus to address the issue at all sites. Sian used her initiative and not only carried out a comprehensive root cause analysis which identified the preventative actions required but created her own training package that was then rolled out to all staff at Taffs Well. It was so good that it was distributed immediately to all Quarry Managers and Assistants for use in their locations.
Ian Phillips, Area Technical Manager Aggregates North East – Ian has consistently demonstrated excellent customer service and commitment to deal with three customer issues in such a way as to improve CEMEX’s standing with that customer. Firstly, Ian (living in North Wales) travelled up to the North East to meet Dave Blakelock, the owner of North East Concrete. He addressed his 2/6mm Basalt concerns with the result he’s now collecting from us again. Secondly, he visited a Monday morning complaint in Northumberland with Evan Jobling Purser and Patrick Coulson of Jobling Purser to address a product complaint. Issues are now resolved. Finally, a delay in a customer’s commissioning of a manufactured Aggregate plant has resulted in it clashing with the construction of two weighbridges on our site. This has resulted in Ian having to investigate and set up numerous other products to allow us to keep the contract and sell the product received.
David Lunn and Dene Newbold (Chepstow Plant), and Peter Culbertson (PMC Electrical), Mobile Plant Fitter, Contract Electrician, Earthworks Supervisor Aggregates Midlands – Berkswell Quarry suffered a systems failure overnight on a Friday evening which resulted in three electric water pump motors being submerged under water. This was discovered on the Saturday morning when all of the items were isolated, and the water was able to drain until lunch time so that it was safe to investigate. The three motors, as the pumps, are obsolete and the chances of obtaining three replacements was slim so they had to act fast. Late Saturday morning three team members were assembled, headed up by Dave Lunn and supported by two of our contractors, Peter Culbertson (PMC Electrical) and Dene Newbold (Chepstow Plant). They all arrived on site at 2.30pm and without any prompting Risk Assessments were carried out on the job and a method was developed, supported by a permit. The three pump units were removed and taken to the Quarry workshop to be stripped and dried out. This took until 8.30pm and Dave returned Sunday morning at 7.00am to reassemble and this was completed by 2.00pm, ready for reinstallation on the Monday. The processing plant was back in production by mid-day on Monday. These guys, without hesitation, offered to give up valuable family time to help CEMEX in a time of great need. No pressure was applied at any stage and they genuinely wanted to help out in this critical situation.
Debbie Johnson, Senior Quarry Operative Aggregates Midlands – The Midlands area currently has a high demand for all of its materials and at Berkswell Quarry we are fortunate in that they are having a new processing plant with increased capacity to be commissioned later this year. Due to continued high sand sales demand, stock levels were at a concerning level and a target was set to increase stock levels of concrete sand to 10,000 tones, which has been achieved. All the team has worked hard but we have one individual, Debbie Johnson, who has that has gone the extra mile. Debbie has been starting the Plant early in a morning and running on past normal finishing times. She has also operated the processing plant all day on Saturdays, taking full control of the operation while managing the two external contracted Loading Shovel Drivers. Quality of the materials has also been tested and monitored by Debbie who has taken full ownership by communicating results via the canteen notice board and directing the Loading Shovel Operators on suitability for loading following recent failures. During the month Debbie has learned the landfill OF System and had refresher training on the OF Aggregate System ahead of cover requirements following the resignation of our current weighbridge who leaves at the end of June. Recently on a Saturday we required supervision for contractors for a weighbridge calibration. Due to holiday commitments Debbie volunteered her services which involved her rearranging previously arranged personal commitments. Debbie has had a demanding month with a lot being asked of her she has risen to the challenge, more than achieved the goals set.
Ian Hunter, Rail Chargehand Dove Holes Quarry – Ian came into work on his day off to sort out the train orders for the following week and on his arrival, there had been a de-railment on one of the tracks. Ian, as rail chargehand, then took over responsibility for working with the contractors to get the de-railed trucks back on the lines. Ian then ensured that everybody who came to site were all inducted and had the correct paperwork in place before the job commenced to ensure that the job could be completed safely. This took up most of the day, but Ian was more than happy to stay until the de-railment was back on the tracks and ready to go again.