After the closure of your GSC request you will be invited to ‘rate your experience’, with a link to a short survey. Taking a minute to complete this short feedback survey really does make a difference, helping to improve the quality of the service we all receive.

At the moment the UK response rate is very low which means the GSC is missing valuable feedback that helps them understand what’s working well and where improvements are needed.

Following your next GSC request closure, please complete the survey and share your feedback. It only takes a minute and will support service improvements. Thank you.