We have recently experienced a number of instances where changes in delivery vehicles at the last moment have potentially led to material being delivered to the incorrect customer.

To speed up the production process, deliveries are often assigned to a vehicle in advance of the vehicle being in place to load, however, we must always ensure the correct vehicle is in place before loading commences. Where CEMEX Go is in use and ticketless deliveries are taking place, the potential for errors in this area also exists and is perhaps more prevalent.

QuM-1013 has been produced to highlight the steps that need to be taken in CEMEX Go to prevent incorrect ticketing and potential high liability to the business. You can find the document at the end of this pdf and on the UK News download page Quality Matters Update (429 downloads) Please display on all workplace noticeboards.

Please review, discuss, display and present as necessary to teams as appropriate.