Our contract with CBRE came to an end and from 16th July, Atlas Workplace Services have now taken over any current services provided by CBRE. Atlas will also be the contact for any other service requests across all our UK sites.
For our Binley Head Office and Stockton Office – if you need to report a building or maintenance issue, please contact the Atlas Helpdesk using the details below:
All other sites who were receiving services from CBRE, as well as sites where there are no facilities services currently in place – should you require any facilities or maintenance support going forward, please contact the Atlas Helpdesk using the details provided below:
24/7 Helpdesk: 03300 553 440
Email (normal working hours): [email protected]
Service Desk AI Chat: Available during normal working hours
The Atlas Helpdesk information can be found in the flyer.
Important: When contacting the Atlas Helpdesk, you will need to provide your location code when logging a job. Atlas will use this code to identify your site and process your request efficiently.
SAP – When raising a PO on SAP the new Atlas Vendor Number is 3394588.
Please note that emergency issues should always be reported by telephone. Atlas will log your request, provide a service reference number, and assign the appropriate resource to resolve the issue.
Thank you for your support during this transition. We look forward to working with Atlas Workplace Services and continuing to provide a safe and well-maintained working environment for everyone.
We would also like to take this opportunity to thank CBRE for their support and services throughout their partnership with us.